Customer Relations Agent

Teya is a fintech company looking for a Customer Relations Agent to provide fast and high-quality support to merchants in Spain. The role involves handling incoming queries, resolving issues, and building loyalty and revenue protection. Requirements Strong spoken and written Spanish Excellent communicator with an active listening style and a customer-first mindset Prior experience in customer support, call center, or operations Confident navigating multiple systems: Zendesk/Sprinklr, Zuper, CRM/CDP, and basic Excel Detail-oriented, organized, and able to maintain quality in a fast-paced environment Originally posted on Himalayas