Customer Support Specialist, 2nd Shift (Tuesday - Saturday, 4pm ET - 1am ET)

Join Calendly 's Customer Experience team as a Customer Support Specialist and make a serious impact on millions of users. Enjoy a fast-paced environment, product growth, and career acceleration. As a self-starter, you'll provide high-touch customer support via Live Chat, Phone, or Email and maintain expert-level product knowledge. Requirements 1+ years of experience in software (SaaS) customer support Technical software troubleshooting skill and experience Live Chat or Phone customer support experience a plus Phenomenal written and verbal communication skills Outstanding time management skills Benefits Base salary: $19.62—$26.55 USD per hour Top Performer Bonus program Equity awards Competitive benefits Flexible working hours (Tuesday - Saturday, 4pm - 1am EST) Originally posted on Himalayas