(native Portuguese) Technical Support Consultant (Brazil, remote) at name

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders to deliver secure customer and technical support. Requirements Native Portuguese and excellent English skills (at least C1 for both spoken and written) Technical Support experience Proficient in Windows, Linux, and MacOS, including fundamental diagnostic commands Software troubleshooting and ability to handle and analyze log files Knowledge of APIs and Webhooks for troubleshooting connection issues Ability to read and interpret scripting logic (e.g., Bash, PowerShell) and understand execution errors Experience with ticketing systems (e.g., HubSpot, Jira) Ability to quickly learn the product ecosystem and follow precise procedures Experience writing professional, well-structured notes on support cases Strong analytical thinking and research skills Willingness to work a flexible schedule Positive, proactive and responsible attitude Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Benefits Flexible schedule Opportunity to cooperate fully remotely Inclusive international environment Compensation in USD Rewards for referring friends Balance between project workload and personal time Internal health policy Responsive leadership interested in your development and long-lasting cooperation Greenhouse conditions for self-development Culture built on trust, with no time-tracking requirements Originally posted on Himalayas