Service Desk Agent- Fluent Italian and French

We are seeking a Helpdesk Senior Associate to join our team in Casablanca, Morocco. The Service Desk Agent will advise and assist users in solving problems related to hardware, software, networks and peripherals using available technology. Requirements University education, preferably technical degree or Microsoft certifications; Up to two years' experience in Microsoft Operating Systems local and remote administration and Microsoft Office family applications; Experience of providing remote IT support; Excellent communication and customer service skills. Fluency in Italian and French. Flexibility to work shifts. Benefits Comprehensive, locally competitive, benefits package Originally posted on Himalayas